Overhaul
Turning after action into action
Every call
teaches something.
Keep it.
The debrief already happens — over coffee, around the kitchen table, after the rigs are washed. Overhaul gives that conversation a permanent home: structured, anonymous feedback from the whole crew, turned into after-action reviews your department actually uses.
Free for departments
Free every year for 1% of your annual call volume — minimum 24 incidents. No card, no trial clock.
It already happens.
It just doesn't stick.
The most honest review of any call happens informally — the kitchen table, the tailboard, the drive back to quarters. What went well. What almost went wrong. What we'd do differently.
Then shift change comes, and it's gone. The lesson lives with three people instead of thirty. The next crew learns it the hard way.
Overhaul doesn't replace that conversation. It captures it — from everyone who was there, in their own words, without putting anyone on the spot.
The path
From the kitchen table to the operational centerpiece
Where you are
Informal debriefs
Honest, valuable, and undocumented. The loudest voice carries, the quietest insight is lost, and nothing survives the month.
Where you start
Structured reviews
One link after every call or drill. Every member answers in minutes — anonymously, by role. Every review is written, published, and kept.
Where you're going
An operational centerpiece
A living archive of every lesson. Training plans built on real patterns. A department that improves after every single call — and can prove it.
How it works
Four steps. No friction.
Log the call
Structure fires, MVAs, cardiac arrests, EMS calls, training evolutions — built-in templates with field-tested questions, ready on day one. Questions target specific roles: ask Command about the action plan, ask the pump operator about water supply.
Share one link
Drop it in the group text. The crew taps it from their phones — no app to install, no account required to respond. Feedback takes minutes and stays anonymous: attributed by role on the incident, never by name.
Generate the outputs
AI drafts what used to take hours: a structured AAR summary, a briefing slideshow for the next drill night, a public-safe social media post, and a formal press release — built strictly from your crew's actual feedback, never invented.
Publish it back
One click publishes the AAR to your whole department. Members get notified, read the review, and the archive grows — institutional memory that outlasts any single shift, officer, or generation.
Anonymous by design
Responses are attributed by role, never by name — so the probie can flag what the captain missed.
Blameless, by culture
Every output critiques process and conditions — never people. Just culture, built in.
Ready-made templates
Six incident types ship with real AAR questions, built by firefighters and ready to use. Paid plans can customize them or write their own.
Four outputs per call
AAR summary, slideshow, social post, press release — drafted in about a minute each.
Built-in notifications
The crew hears when feedback opens and when the AAR is published. Nothing slips through.
A living archive
Every incident, every review, searchable forever. Your department's memory, on the record.
The next call is coming.
Learn from this one.
Free for up to 1% of your annual call volume — a 7,500-call department reviews 75 incidents a year, on us. See your number →
Sign up, book a 12-minute setup call, and you're in.